The digital revolution and disruptive technologies are what they promise, considering that they promised to change our lives. However, even so, some things must remain unchanged. As demonstrated by the V Forum on Social Services, organized by El Norte de Castilla with the sponsorship of the Valladolid City Council and the collaboration of CleceThis area can be improved through innovation, although there is one thing that must not change, and that is that people must remain at the center of the actions.

José Ignacio Santás, head of the Social Services Department of the Chamartín District of the Madrid City Council, who gave a presentation on ‘Technology and its contribution to the improvement of Social Services’, is clear on this issue and regrets that sometimes this is not the case. “There are different types of challenges, but one of them, of paramount importance, is strategic. If citizens do not believe that we have helped them, we will have failed. We need to review processes, train citizens and professionals and be proactive,” he said.
Our colleague Sonia Ferreras, head of the Family Support Service of Fundación Personas, indicated that the accompaniment they provide is carried out “throughout a lifetime” and is aimed at the full inclusion of people with different abilities. “We believe that society has sufficient mechanisms to be able to attend to any person by being inclusive, but also welcoming”, she pointed out during her intervention in the round table on ‘Inclusive approach in social intervention’.




This is also the opinion of Laura Fraile, coordinator of Social Inclusion Programs at Red CrossShe appealed, in addition to the provision of quality social services, “to overcome prejudices regarding the people who receive them,” so as to promote equity among citizens. Not in vain, as Jonathan Sanchez recalled, there are people who live in precarious situations and are at risk of social exclusion due to lack of economic means, to which maintaining the bias can lead them “not to develop their capabilities to the same extent as those who have more opportunities”.
In this sense, María Teresa Fernández, a Valladolid City Council professional working on the Social Inclusion Plan, explained part of this strategy, which is being developed in Pajarillos and Delicias, in areas such as 29 de Octubre or Las Viudas, where the profile of the neighbors tends to be at high risk of social exclusion. “There is unemployment, low income, a high rate of dependency on benefits… The interventions we make are of a comprehensive nature and with all citizens, to generate transformation in the face of chronic situations,” he argued.
News published in El Norte de Castilla
About Fundación Personas
Fundación Personas was created in 2008 by five associations in Castilla y León: ADECAS Guardo, ASPANIS Palencia, APADEFIM Segovia, ASPRONA Valladolid and ASPROSUB Zamora. Our mission is to improve the quality of life of people with intellectual disabilities and their families. To do this we provide comprehensive services, in the environment and covering all stages of the life cycle of a person. The founding associations belong to the family movement Plena Inclusion movement and bring 60 years of experience, share innovation and foster mutual collaboration.
With a regional presence, we are present in 30 towns in Castilla y León, urban centers and rural areas, where we attend to situations of disability or dependence and provide support for the promotion of personal autonomy. We also offer support and training to people at risk of social exclusion. Our activity is governed by criteria of quality and proximity in care; efficiency and transparency in management; equal opportunities, accessibility and respect for diversity as a driver of social transformation.
In the educational-care area, we manage 5,300 places daily in 75 centers, distributed in more than 30 locations in Valladolid, Palencia, Segovia and Zamora. In the labor area, Fundación Personas has 3 Special Employment Centers (CEE) Lince Group S.L.U., APADEFIM 2000 S.L.U.. and CEE Fundación Personas – with a workforce of 939 employees, more than 90% of whom have some type of disability.
FOUNDATION PEOPLE IN FIGURES:
- 5,300 places (disability and risk of exclusion)
- 2,500 people with disabilities served
- 3,000 families social base
- 75 operational work centers
- 30 locations in CyL
- 5 Delegations
- 3 Special Employment Centers
- 1,800 professionals
- 850 workers with disabilities
- 939 total workforce
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