The project: “Reception and customer service assistant” by Fundación Personas in Cuéllar was selected by Bankia y Caja Segovia Foundation in the sixth call for ‘Grants for Social Action Projects 2020‘, which aims to promote local development and employment by supporting sectors of the population at risk of social exclusion and improving the quality of life of people with disabilities, the elderly and other socially vulnerable groups.
One more year the entity Fundación Personas in Cuéllar launched the training project for a total of 15 people with intellectual disabilities in the day and occupational centers, thanks to this economic collaboration with the Caja Segovia Foundation and Bankia.
The objective of this project was to train in the skills and abilities, as well as in the social and communicational values necessary to perform the tasks and functions of the reception assistant profile.
This training will allow, in the short term and when circumstances allow it, to provide them with an occupation, being this occupation a protected and supported occupational activity. The evaluation of this project has been positive, with a high percentage of users achieving the proposed objectives.
We have adapted to the current situation and the context we are currently living in due to the Covid19 pandemic, providing the necessary preventive and safety measures to provide training with all the guarantees, and in the pedagogical modalities that have been required, reinventing the way of presenting and carrying out the different activities of the project. A challenge that has demonstrated the capacity for adaptation of both the centers and services of Fundación Personas and the professionals involved, as well as the users themselves.
The main objective of these trainings is to achieve the normalization,inclusion and improvement of the quality of life of people with intellectual and/or developmental disabilities, since the work favors their personal autonomy, their participation in the life of the community and improve their level of self-esteem. And this objective has been achieved, so the balance of the project is highly positive.
